Sometimes, buying from the Play Store is not a cheerful experience. The app is not what it claimed to be, or the music is simply rubbish. However if you would like a refund, you need to act quick. Here is the way to return paid apps, games or media purchased in Google Play.
The process for a refund will differ depend on the type of purchase that was made. Jump ahead to the section relevant to you.
Google’s android App return policy is simple :- if you purchase an android app or game and you are not happy with it for any reason,you can return it within 2 hours for a full refund. After that 2 hour period is up, though, you have a 48-hour window throughout that a refund request is processed by Google. After that, it is up to the app developer to decide whether or not or not you should get your money back.
For in-app purchases, while it is not easy to get a refund without the approval of the developer, You can try via the same process as with the 48-hour window.
From your browser, go to https://play.google.com/store/account , go to “Order History” and to the right of the order, click on the three vertical dots. Select "report a problem" and fill out the form.
On your mobile device:
With the contact email in front of you, it is time to convince the developers to return your money. It is your decision about how to act, yet my advice is to express your discontent with the app or game and politely request the developers to refund your purchase.
When you contact the developer,let them know:
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16-Sep-2019